We’ve repeatedly called for a recall of Thule T2 racks — for precisely the flaw demonstrated in this video. We consider the fix Thule has offered — a small bolt at the end of the main support — to be inadequate.
The presenter in the video, Tim Cook, has filed a claim with Thule for two bikes damaged when his rear tray slid off on an Interstate highway just before Christmas. Cook graphically depicts exactly how the shimmying of a bike on the tray can work the fastening clamp loose. Our take as an owner of a T2 is that the clamp bolts should go into and even through the strut. To rely on friction, no matter how tightly bolted, is an act of faith in potentially life-threatening situations.
We have contacted Thule for official comment but have been told in the past that the company will not respond until a case is settled. As of this writing Cook and Thule are exchanging emails; we’ll update as available.